Privacy Policy – NikkiSapp.com
1. Introduction
At NikkiSapp.com, we are committed to protecting your personal data and safeguarding your privacy. We understand the importance of your personal information and are dedicated to handling it in a transparent, secure, and privacy-first manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services. We adhere to applicable laws and data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users who access or use the services provided by NikkiSapp.com. For the purposes of data protection laws, the data controller responsible for your personal information is NikkiSapp.com. If you have any questions about how your data is handled, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data for legitimate purposes:
a. Usage Data
We collect information about how users interact with our website, including browser type and version, IP address, geographic location, session duration, page interactions, and referral sources.
b. Account Data
When you register on our site or make a purchase, we may collect and process personal details including your full name, email address, phone number, billing and shipping address, and other identifiers.
c. Profile Data
We may process behavioral data such as your preferences, purchase history, product interest, and other personal identifiers that enhance your experience on NikkiSapp.com.
d. Communication Data
We collect records of your interactions with us, including customer support inquiries, feedback, emails, and other communications initiated through our services.
e. Technical Data
We collect technical data about the device you use to access our website, such as device type, operating system, browser configuration, hardware identifiers, and system settings.
f. Transaction Data
When you make purchases, we process data related to the transaction including payment method, transaction history, order status, and delivery information.
g. Preference Data
With your consent, we process data related to your marketing preferences, product interests, notification settings, and opt-in consents.
4. Legal Bases for Processing
We rely on a number of lawful bases under the GDPR for processing your personal data:
– Consent: Where you have given explicit permission for us to process your data (e.g., for marketing communications).
– Contractual Necessity: Where processing is required to fulfill a contract with you (e.g., to deliver purchased items).
– Legal Obligations: Where we are legally obliged to retain or disclose certain data.
– Legitimate Interests: For purposes that are necessary to our business operations in ways that do not override your rights and freedoms (e.g., fraud prevention, user engagement analytics).
5. Your Rights
Under GDPR and CCPA, you have the following rights:
– The right to access the personal data we hold about you.
– The right to rectify inaccurate or incomplete personal data.
– The right to request erasure of your personal data (“right to be forgotten”).
– The right to restrict how we process your information.
– The right to data portability, allowing you to obtain and reuse your data across services.
– The right to object to processing when it is based on legitimate interests or direct marketing.
– The right not to be subject to automated decision-making without human involvement (where applicable).
To exercise any of the above rights, please contact [email protected].
6. Security Measures
We implement appropriate technical and organizational security safeguards to ensure your data is protected against unauthorized access, accidental loss, misuse, or alteration. Measures include:
– SSL encryption of data traffic
– Access controls and user authentication
– Regular data backups
– Staff training in data protection protocols
– Secure server infrastructure and firewalls
7. International Transfers
Your information may be transferred and maintained on servers located outside your jurisdiction. Where such transfers occur, we apply appropriate safeguards, including the use of standard contractual clauses approved by regulatory bodies, to ensure your data is treated securely and in accordance with this Privacy Policy.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined below:
– Usage Data: up to 12 months
– Account Data: as long as your account remains active and up to 6 years for legal compliance
– Profile Data: up to 3 years from the last interaction
– Communication Data: up to 2 years
– Technical Data: up to 12 months
– Transaction Data: up to 7 years for financial reporting obligations
– Preference Data: until consent is withdrawn or up to 3 years from collection
Once data is no longer needed, it is securely deleted or anonymized.
9. Cookie Policy
We use cookies on NikkiSapp.com to enhance functionality, analyze site traffic, and deliver a personalized user experience. Cookies fall into the following categories:
– Essential Cookies: Required for core website functionality (e.g., login, secure areas).
– Functional Cookies: Store user preferences to enhance usability.
– Performance and Analytics Cookies: Monitor usage patterns and help us improve the website.
– Advertising Cookies: Deliver relevant advertisements based on browsing behavior.
10. Cookie Management and Compliance
You have full control over your cookie preferences. Upon your first visit to the website, you will be presented with a cookie consent banner. You may manage cookie settings through your browser or by using the options provided on our site. As part of our GDPR and CCPA compliance efforts, we ensure users are appropriately informed and given the ability to opt-in or opt-out of non-essential cookies.
To exercise your “Do Not Sell My Personal Information” rights under the CCPA, you may email us at [email protected] with your request.
11. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take appropriate steps to delete such information.
12. Policy Updates and User Notifications
We reserve the right to modify this Privacy Policy at any time. Any material changes will be communicated through appropriate channels, such as an update notice on NikkiSapp.com or via email (if applicable). We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.
13. Contact Us
If you have any questions about this Privacy Policy, your rights under data protection laws, or if you wish to lodge a complaint, you may contact us at:
We are committed to handling your concerns with care and transparency.
This Privacy Policy is designed to comply with the requirements of both the GDPR and CCPA. Your data privacy matters to us. Please contact [email protected] if you would like to discuss any privacy-related issue or concern.